Jul 22, 2020
On this episode of Dear Strategy, we answer the following question…
Dear Strategy:
“We are a small company and have trouble finding the resources to
execute on tactics. What should we do?”
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Jul 8, 2020
On this episode of Dear Strategy, we analyze how customers feel about products that fail outside of their standard warranty periods but long before their normal expected lives. Is it a smart strategy for companies to stick to those 1-year warranties, or should they be exploring a different approach that focuses on...